Privacy-policy
Last updated: Jan 21, 2026
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE.
Introduction
VS Global Inc, d/b/a Visual Science, (“VS” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information and to complying with applicable laws. We also believe in transparency, and this Policy explains how we treat your personal data. Please read this Policy carefully to learn more about how we manage your personal information. For the purposes of this Policy, “personal information”, “personal data”, and similar terms shall have the meanings set forth within applicable laws.
When does this Policy apply? This Policy describes our practices for handling the personal information for which we are a “data controller” under applicable law. This includes information collected when you visit the websites that direct to this Policy, including https://visual-science.com/ (collectively, the “Site”).
Jurisdiction-Specific Rights and Requirements. Please review the “Your Rights and Choices” section of this Policy for information regarding specific countries and U.S. states. The applicable contact information for specific jurisdictions is set forth in the “Contact Us” section of this Policy.
How do we collect and use personal information?
We collect the following types of personal data for the purposes listed below. You may choose not to provide us with any personal information, but you will not be able to access portions of the Site that require personal information. Except as noted below, for purposes of the EU General Data Protection Regulation, 2016/679 (the “GDPR”) we act as a data controller with respect to the personal information described below. If you are in Australia, we are committed to dealing with your personal information in accordance with the Privacy Act 1988 (Commonwealth of Australia) (“Australian Privacy Act”) and the Australian Privacy Principles (“APPs”).
| Category | Description and Purpose |
|---|---|
| Contact Information | If you contact us or submit a question via our Site, or otherwise inquire about our business, we will collect your name, title, company/organization name, email address, phone number, and other information that you share with us. We process Contact Information to operate our business, to respond to your request, to ensure the privacy and security of our Site and operations, to maintain our databases and back-ups, to manage our relationships with you, to communicate with you, and to keep records of our communications with you. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Site and business, the proper management of our business relationships, and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. |
| Communications and Inquiries | If you contact us, in addition to your Contact Information, we will receive any comments, content, questions, complaints, customer service requests, or other information that you choose to provide. You can decide how much information you want to share with us in those communications. We process Communications to operate our Site and business; to provide our products and services; to provide customer support; to ensure the privacy and security of our Site and operations; to maintain our databases and back-ups; to manage our relationships with you; to serve you the content and functionality you request; to enhance your experience and provide you with a more personal and interactive experience; to communicate with you; to respond to your request; to complete transactions you request; and to keep records of our communications with you. The legal basis for this processing is our legitimate interest in the proper administration of our Site and business, the proper management of our relationships, and, where applicable, the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. |
| Cookies and Similar Technologies | The Site use cookies and similar technologies. Please see the “Our Use of Cookies and Web Beacons” section of this Policy for more information. If you choose to disable cookies and similar technologies, some areas and features of the Site may not work properly. We process Cookies and Similar Technologies to operate our Site and business; to provide our products and services; to provide customer support; to ensure the privacy and security of our Site and operations; to maintain our databases and back-ups; to manage our relationships with you; to serve you the content and functionality you request; to enhance your experience and provide you with a more personal and interactive experience; to communicate with you; to respond to your request; to keep records of our communications with you; to determine user interests; to develop new products and services; for usage analytics purposes; to process and complete payments and other transactions; and to detect fraud and prevent loss. Where required by law, we rely on your express opt-in consent for the use of marketing, performance, and analytic cookies and similar technologies. The legal basis for processing of strictly necessary cookies is our legitimate interests in the proper administration of our Site and business. |
| Device and Usage Information | When you visit the Site, we automatically collect information from your browser and your device, including: the date and time of your visit, data about which pages you visit, data about which links you click, and your Internet Protocol (IP) address, device identifier, device type, operating system, language preferences, and browser type. We process Device Information to operate the Site, to serve you the content and functionality you request, to ensure the privacy and security of our Site and operations, to develop new products and services, to enhance your experience and provide you with a more personal and interactive experience, and for usage analytics purposes. The legal basis for this processing is our legitimate interests in monitoring and improving our Site. |
Other Processing Activities. We may also process personal information when necessary for the following:
The establishment, exercise, or defense of legal claims, whether in court, administrative, or other proceedings. (The legal basis for this processing is our legitimate interest in the protection and assertion of our legal rights, your legal rights, and the legal rights of others.)
Obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice (The legal basis for this processing is our legitimate interest in the proper protection of our business.)
Compliance with applicable laws (The legal basis for this processing is compliance with a legal obligation to which we are subject.)
Compliance with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by governmental authorities and cooperation with law enforcement agencies concerning conduct or activity that we, a service provider, or a third party reasonably and in good faith believe may violate applicable law (The legal basis for this processing is compliance with a legal obligation to which we are subject.)
Collection, use, retention, or disclosure of information that is deidentified or aggregated.
Purposes that are consistent with, related to and/or ancillary to the purposes and uses described in this Policy for which your personal information was provided to us.
We may process your personal information in connection with any of the purposes and uses described in this Policy on one or more of the following legal grounds:
Because it is necessary to perform the tasks you have requested or to comply with your instructions or other contractual obligations between you and us;
To comply with our legal obligations as well as to keep records of our compliance processes;
Because our legitimate interests, or those of a third-party recipient of your personal information, make the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms;
Because it is necessary to protect your vital interests;
Because it is necessary in the public interest; or
Because you have expressly given us your consent to process your personal information in a particular manner.
We do not use personal information for making any automated decisions affecting or creating profiles other than as described herein.
Location of Processing. We have operations in the United States (including its territories), Australia, United Kingdom, the EU and other countries. As part of our operations, personal information may be transferred to, stored, and processed in the aforementioned and/or other countries and other countries in which we or our affiliates, partners, service providers, or agents maintain facilities. By sending us personal information or using the Site, you agree and consent to the processing of your personal information in locations such as those listed above, which may not offer the levels of protection required in other countries. We rely on recognized legal bases to lawfully conduct cross-border/international transfers of personal information, such as express consent, when transfer is necessary for us to deliver services pursuant to an agreement, or when the transfer is subject to safeguards that assure the protection of the personal information.
Cookies and Similar Technologies
First and Third-Party Cookies
A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.
Other Similar Technologies
In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
What Cookies and Similar Technologies Are in Use and Why Do We Use Them? The Site uses the following cookies and similar technologies:
Other Third-Party Technologies. Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
Choices About Cookies. Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Site’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac and https://support.apple.com/en-us/HT201265
You may learn more about internet advertising practices and related consumer resources at https: //youradchoices.com/control, https://thenai.org/about-online-advertising/faq, and http://www.networkadvertising.org/choices.
How do we share your personal information?
When we are acting as the data controller or where permitted by applicable law, we may share each of the categories of personal information described above in the following contexts.
How long do we process your information?
| Category | Disclosure Contexts |
|---|---|
| Corporate Affiliates | We share personal information with our corporate subsidiaries and affiliates and with their respective officers, directors, employees, accountants, attorneys and agents. |
| Acquisitions and Similar Transactions | We may disclose your personal information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred. |
| Disclosures with Your Consent | We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your personal information in this context with your consent. |
| Legal Obligations and Right | We disclose personal information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. We may also share personal information in order to establish or exercise our legal rights, to defend against a legal claim, and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of contract. We may also disclose personal information as needed to protect vital interests. |
| Service Providers | We share personal information with our agents, contractors, and service providers. Among other things, service providers help us to administer the Site; support our provision of products and services; send marketing communications; provide technical support; and assist with other legitimate purposes permitted by law. |
| Professional Advisors | We share personal information with our insurers and other professional advisors, including attorneys, accountants, consultants, and auditors, that need access to your information to provide operational or other support services on our behalf. |
| Deidentified or Aggregated Data | We share aggregated information and information that does not identify any specific individual, such as groupings of demographic data and customer preferences, (i) for compliance with reporting obligations; (ii) for business or marketing purposes; and (iii) to assist us and others in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, marketing, and/or functionality. |
We will keep your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to fulfill our organizational mission, and to enforce our agreements.
We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.
How do we protect your personal information?
We have adopted security measures that are designed to protect the personal information under our control. From time to time, we review our security procedures and consider new technologies and methods.
But, no security system is perfect, and no data transmission is 100% secure. Although we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Your use of the Site is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.
The safety and security of your personal information also depends on you. Where you use a password for access to restricted parts of the Site, you are responsible for keeping the password confidential. Do not share your password with anyone.
If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.
Your rights and choices
Please use the “Contact Us” details at the end of this Policy to exercise your rights and choices under this Policy.
Email Preferences. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us via the “Contact Us” details at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action. Please note that registered users cannot opt out of receiving transactional e-mails related to their account.
Accuracy and Updating Your Personal Information. Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please update it in your user/account profile, or let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Complaints. If you believe that your rights relating to your personal information have been violated or have complaints about how we handle your personal information, you may lodge a complaint with us by contacting us via the “Contact Us” details at the end of this Policy.
EU/EEA. You may also have the right to make a complaint to an applicable Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities for residents of the EU or EEA is available at: https://edpb.europa.eu/about-edpb/board/members_en. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law.
Australia. If you make a complaint, we will consider your complaint and determine whether it requires further investigation. We will endeavor to notify you of the outcome of this investigation, and any subsequent internal investigation, within a reasonable period after the complaint is made. If you remain unsatisfied with the way in which we have handled your privacy complaint or concern, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (“OAIC”) Additional details about how to lodge a complaint with the OAIC can be found at: https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us.
Individual Rights. You may have certain rights relating to your personal data under applicable laws, and we discuss the rights provided in various jurisdictions below. We honor individuals’ rights where required under applicable law, and, depending on the applicable laws, these rights may include the right to:
Access your personal information;
Know more about how we process your personal information;
Rectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete;
Erase or delete your personal information;
Restrict our processing of your personal information;
Transfer your personal information to another controller, to the extent possible;
Object to certain processing of your personal information;
Opt-out of certain disclosures of your personal information to third parties;
If you’re under the age of 16, or such other applicable age of consent, opt-in to certain disclosures of your personal information to third parties;
Not be discriminated against for exercising your rights described above;
Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects; and
Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal.
All requests should be sent to us at the contact details noted in the “Contact Us” section of this Policy. Your personal information may be processed in responding to these rights. If you are exercising a right that is the responsibility of a third party, we will, where known, direct you to contact the appropriate data controller who is responsible for responding to your request.
Residents of Australia
Australia Residents. If you are in Australia, we are committed to dealing with your personal information in accordance with the Privacy Act 1988 (Commonwealth of Australia) (“Australian Privacy Act”) and the Australian Privacy Principles (“APPs”).
Disclosure outside of Australia. We may disclose your personal information outside of Australia to: (a) our service providers, vendors, suppliers or contractors; (b) if we have taken reasonable steps to ensure that such recipient will not breach the APPs (other than APP 1) in relation to your personal information, (i) our related bodies and affiliates and (ii) other entities; or (c) other entities with your consent. We may also disclose your personal information to a recipient outside of Australia with your prior consent, or if an exception under the APPs applies. The locations of recipients outside of Australia to whom we will disclose personal information to are: United States (including its territories).
Rights. Australia residents may access or request correction of the personal information that we hold about you by contacting us as set out in the “Contact Us” section below. There are some circumstances in which we are not required to give you access to your personal information. There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material). We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate and up to date. If we refuse to provide you with access to your record or to update your record in the way you request, we will provide you with written reasons. If we refuse to correct or update your information, you may request that we make a note on your record that you are of the opinion that the information is inaccurate, incomplete, out of date, irrelevant or misleading, as the case may be.
Anonymity and Pseudonyms. We will provide individuals with the opportunity of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general inquiry). Generally, it is not practicable for us to deal with individuals anonymously or pseudonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our products and services, access our information or otherwise interact with us. When it would be impracticable for us to deal with you anonymously or with a pseudonym, we will require you to provide and use your first and last name. You expressly consent to our use of such information upon proving this information to us. We note that you may not be able to deal with us if you choose to reject our request. We may be required or authorised by or under an Australian law, or a court/tribunal order, to only deal with individuals who have identified themselves, in which case you may not be able to deal with us if you choose to remain anonymous or use a pseudonym.
Notification. We will take reasonable steps to notify you about our collection, processing, use, storage and disclosure of personal information in accordance with this Privacy Policy, or otherwise take commercially reasonable steps to ensure that our customers notify you about such activities, unless doing so would be unreasonable or impracticable in the circumstances. Notice may occur in a variety of formats including but not limited to publication on the Site and being specified in our internal and external contracts and agreements.
EU/EEA/UK Residents
Right of Access. You have the right to receive confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; and the recipients or categories of recipient to whom the personal data have been or will be disclosed. We will provide a copy of your personal information in compliance with applicable law.
Right of Rectification. Our goal is to keep your personal information accurate, current, and complete. Please contact Human Resources if you believe your information is not accurate or if it changes.
Right to Erasure. In some cases, you have a legal right to request that we delete your personal information when (1) it is no longer necessary for the purposes for which it was collected; (2) consent has been withdrawn in certain instances; (3) you have objected to the processing in certain instances; (4) the personal information has been unlawfully processed; (5) the personal information has to be erased for compliance with a legal obligation; and (6) the personal information was collected in relation to the offer of information society services. However, the right is not absolute. When we delete personal information, it will be removed from our active servers and databases; but, it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Restrict Processing. You have the right to restrict the processing of your data when (1) the accuracy of the personal data is contested, for a period enabling the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose erasure and request a restriction instead; (3) we no longer need the personal data, but you need us to keep it for the establishment, exercise, or defense of legal claims; or (4) you have objected to us processing the personal information, pending resolution of the objection.
Right to Object. In certain circumstances, you have the right to object to the processing of your personal information where the processing is necessary for performance of a task carried out in the public interest, for our legitimate interests, or for the legitimate interests of others. You also have the right to object where personal data are processed for direct marketing purposes or for scientific or historical research purposes or statistical purposes.
Right to Withdraw Consent. If you have provided your consent to the collection, processing, and transfer of your personal information, you may have the right to fully or partially withdraw your consent. Once we have received notice that you have withdrawn your consent, in whole or in part, we will no longer process your information for the purpose(s) to which you originally consented and have since withdrawn unless there are compelling legitimate grounds for further processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
Right to Complain. If you believe we have not processed your personal information in accordance with applicable law, we encourage you to contact us using the contact information provided below. You may also have the right to make a complaint to an applicable Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities for residents of the EU or EEA is available at: https://edpb.europa.eu/about-edpb/board/members_en. UK residents may contact the UK Supervisory Authority here: https://ico.org.uk/make-a-complaint/data-protection-complaints/. Residents of Switzerland may contact the Federal Data Protection and Information Commissioner at https://www.edoeb.admin.ch/en/report-form-data-subjects. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law.
United States
Nevada Residents. Nevada residents may submit a verified request to us at mail@visual-science.com to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.
California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at mail@visual-science.com.
Third-party sites and services
This Policy does not apply to any third-party websites or applications. The Site may contain links to, and media or other content from, third parties. These links are to external resources and third parties that have their own privacy policies. Because of the dynamic media capabilities of the Site, it may not be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Site. You can check the URL to confirm whether you have left the Site.
We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or websites that may be reached through embedded links on the Site.
Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use.
Children
Our Site, products, and services are not directed to children under the age of 13, nor is information knowingly collected from children under the age of 13. No one under the age of 13 may access, browse, or use the Site or provide any information to us. If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we have any received information from a child under the age of 13, please contact us using the “Contact Us” details provided below.
For more information about COPPA, please visit the Federal Trade Commission’s website.
Updates and changes to this policy
We may add to, change, update, or modify this Policy from time to time. We will post all changes to this Policy on this page, and the updated policy will be effective immediately upon posting. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. We may also, in our discretion, notify you of changes to this Policy via email.
You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of its current terms. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection and sharing of your information according to the then-current Policy. If you do not agree with this Policy and our practices, you should not use the Site.
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Contact us
For more information or if you have questions about this Policy, you may contact us using the information below:
Mail: 200 Vesey Street, 24th Floor,
New York City, NY,
10281, USA
Email: mail@visual-science.com
